The driving force behind the success of our gym. This role encompasses strategic planning, team leadership, and ensuring exceptional member experiences. accountable for achieving financial targets, maintaining operational efficiency, and fostering a positive gym culture.
Experience & qualifications

• Bachelor’s degree in business administration or a related field.
• Proven experience in a managerial role within the fitness or service industry.
• Strong leadership, organizational, and analytical skills.
• Excellent communication and interpersonal abilities.
• Knowledge of fitness industry trends.

Knowledge & Skills

• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Leadership and team management capabilities.
• Proficient in basic computer applications.

Opening and Closing Procedures:

• Oversee and ensure the effective opening and closing of the gym according to set schedules.
• Implement and enforce security protocols during opening and closing hours.

Strategic Planning:

• Develop and execute strategic plans to achieve business objectives and revenue targets.
• Analyze market trends and competition to identify opportunities for growth.
• Collaborate with the management team to set long-term goals and objectives.

Team Leadership:

• Lead, motivate, and supervise all gym staff, including floor trainers and member service representatives.
• Conduct regular staff meetings for training, updates, and performance reviews.
• Foster a positive and inclusive team culture that aligns with the gym’s values.

Operational Excellence:

• Oversee daily operations, ensuring a seamless and efficient gym experience for members.
• Monitor and maintain equipment, facilities, and overall cleanliness standards.
• Enforce compliance with health and safety regulations and gym policies.
• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.
• Maintains and motivates a positive sales team through communication, incentives, and evaluations.
• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Ensures inventory data is correct by performing spot inventory counts and checks.
• Collaborates with regional managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.

Financial Management:

• Manage budgets, expenses, and financial reports.
• Implement pricing and promotional strategies to maximize revenue.
• Analyze key performance indicators (KPIs) and take corrective actions as needed.

Member Engagement:

• Resolve member concerns and inquiries promptly.
• Implement member retention strategies and programs.
• Collaborate with the marketing team to execute promotional activities.

Collaboration:

• Work closely with corporate leadership to align branch goals with overall company objectives.
• Collaborate with marketing to plan and execute effective advertising and promotional strategies.